How Cleveland’s Habitat ReStores Are Powering Neighborhood Revitalization

To hear John Litten, CEO of Greater Cleveland Habitat for Humanity, tell it, rebuilding neighborhoods is a little like dentistry on a community-wide scale.

“With our 400 Home Initiative, we’re on pace with building and remodeling, but with our new Critical Home Repair program, we are well ahead of our goals,” says Litten. “We noticed a lot of ‘missing teeth’ homes in the neighborhoods we serve — houses that weren’t Habitat builds, but whose owners still deserved help. So, we began working with homeowners, often on fixed incomes, to make major repairs that allow them to stay safely in the homes they love.”

The 400 Home Initiative sets an ambitious goal: By 2027, Habitat will build 100 new homes, rehabilitate 50 more and complete critical repairs or enhancements on 250 additional homes across Cuyahoga and Lorain counties.

That kind of impact doesn’t happen alone. Habitat makes it possible by inviting the community in — through house sponsorships, volunteer and donor groups, and its three discount home improvement stores.

“Our ReStores are a cornerstone of that support,” says Litten. “They generate critical income that helps fill the gap between what it costs to build and what we’re able to sell homes for at a fair, affordable price. And they keep millions of pounds of usable materials out of landfills each year.”

From One Store to Three: A Growing Success

The first ReStore opened its doors in Cleveland over 20 years ago, quickly proving the concept. Demand and community support led to an expansion in 2015 with a North Randall location, followed by Amherst in 2022. Each store reflects the success of the flagship location and the strong appetite across Greater Cleveland for a place to donate, shop and support Habitat’s mission.

“Our ReStores are important because they give people multiple ways to give back,” says Laura Potter-Sadowski, director of ReStores. “Donors can rehome possessions or give excess inventory, shoppers get incredible deals, and the revenue generated helps families build strength and stability through homeownership.”

A Mix of New and Gently Used

While many items are donated by individuals, a significant portion of ReStore inventory comes directly from corporate partners.

“Much of that is brand-new merchandise — especially furniture, which is one of our most valuable donations,” explains Potter-Sadowski. “Companies donate overstock or excess inventory so it doesn’t end up in a landfill. It’s a win for them, for the environment and for our mission.”

ReStores also purchase select items to complement their donated inventory. “If you’re looking for a couch, we might as well offer you a brand-new rug, too,” adds Litten.

Treasure Hunts and Creative Finds

For shoppers, part of the magic of the ReStore is the thrill of discovery. Walking through the aisles can feel like attending an estate sale or flea market, with unique treasures waiting to be found.

“You might stumble upon one-of-a-kind pieces, vintage fixtures or just the perfect item for your project,” says Potter-Sadowski. “Many of our customers love to flip furniture or get creative with DIY projects. The ReStore is a place where imagination meets opportunity.”

Whether you’re furnishing a first apartment, refreshing a room or preparing to host around the holidays, there’s always something unexpected to discover.

A Store That Builds Homes and Hope

Every purchase and every donation at the ReStore fuels affordable homeownership in Greater Cleveland.

“When you donate or shop at a ReStore, you’re not just keeping materials out of landfills or scoring a great deal,” says Litten. “You’re directly helping build homes and hope right here in our community.”