Dietrich Mellon, Jill

Education: J.D., MBA, Case Western Reserve University; bachelor’s degree, Indiana University

What Guides My Decision Making: My decision making is guided by a commitment to veteran-centered care, operational efficiency and ethical responsibility. I prioritize transparency, collaboration and data-driven strategies to ensure decisions align with organizational goals and positively impact both staff and patient outcomes.

Favorite Quote: “There is only one thing that makes a dream impossible to achieve: the fear of failure.” — The Alchemist by Paulo Coelho

Most Important Leadership Quality: I lead with a focus on building engaged, adaptable teams and making clear, timely decisions in dynamic settings. I foster a culture when open dialogue and constructive conflict are encouraged, because I believe the best ideas emerge from diverse perspectives. At the same time, I know when to make decisive calls to maintain momentum and keep everyone aligned with our goals.

Proudest Moment: Becoming a member of the Senior Executive Service. It felt like a meaningful way to serve, honoring the legacy of my grandfathers and great-grandfather who served in the military.