Stouffer, Jim

Education: Bachelor’s degree in finance, Miami University

What Guides My Decision-Making: Mutual respect and empathy for the customer and teammates

Historic Figure Who Inspires Me: President Dwight D. Eisenhower

Favorite Quote: “The days are long; the years are short.”

Most Important Leadership Quality: Persistence and determination

The Advice I’d Give Someone New: Micro-observe — not micro-manage. Observe first, manage second.

Proudest Moment: Marrying the love of my life and the birth of my five children

My Biography Would Be Called: Always Begin with Kindness

Biggest Regret: Not having time with parents and family. They passed away too soon in my life.

Who’d Play Me in a Biopic: Tom Hanks — kind and fun-loving