Deborah Donley
Vocon
Education: Bachelor’s degree, Bowling Green State University
What Guides My Decision Making: My values guide my decision-making process. Often, the easy decision isn’t the right decision.
Favorite Quote: “It’s not what you say — it’s what you do that matters.”
Most Important Leadership Quality: Empathy. I learned long ago that being able to put yourself into the position of someone else gives you a superpower that enables you to understand people at a deeper level and react to situations through an empathetic and authentic lens.
If I Could Have Any Other Job: Fashion designer or lead singer in a band
My Very First Job and What I Learned From It: I was a waitress at Casey’s/Perkins when I was 14 years old. It taught me to be humble and respectful, regardless of the way someone treats you. People can be challenging ... even when it comes to a cold pancake, and I have total control of the way I react to someone. I am in the service business and knowing that from a young age has been critical.