CEO & General Manager
Greater Cleveland Regional Transit Authority
Education: Temple University, bachelor’s degree; University of Illinois at Chicago, master’s degree in urban planning and policy
Toughest Challenge: Balancing the public’s expectations with the company’s resources
How I Motivate Others: I try to shed light on how our decision making is interconnected, no matter how small or negligible the action.
Important Lesson Learned: After Nashville Metro Transit Authority lost its transit referendum in 2018, the transit system took the bold step to rebrand the agency from Nashville MTA to WeGo Public Transit. This taught me the importance of a branding rebirth in a changing market. We needed to keep current and remain flexible and adaptable while working within a very traditional industry.
What I’d Tell 16-Year-Old Me: Try your best to connect the dots career-wise early on.