Della Ratta, Ralph
Citizens Bank
Education: Master’s degree
First Job: Associate at a large commercial bank
Toughest Challenge: Changing the investment banking culture of McDonald & Co.
How I Motivate Others: By listening closely to them and acting more like a coach than a boss
Best Advice: Keep doing the right things over and over again and, eventually, good things will happen for you.
What Keeps Me Up at Night: Not much.
I sleep like a baby.
Previous Leadership Positions: Group manager of international banking and head of investment banking of McDonald & Co.; head of investment banking of KeyCorp; and managing partner of Western Reserve Partners
Most Important Skill: Good listener
What I’d Tell 16-Year-Old Me: “Believe in yourself.”
Fun Fact: I like rescue dogs.
Who’d Play Me in a Biopic: Kevin Kline