Cleveland Zoological Society
Education: Ohio University, bachelor’s degree
What Keeps Me Up at Night: I admit, I don’t sleep that much on a good day. But this year, everything related to COVID-19 is keeping me up at night. One day, it’s worrying about sending my boys back to school or navigating virtual learning at home. The next day, it’s the current financial loss for the Zoo Society and trying to think creatively to build revenue and keep our supporters engaged.
Most Important Skill: Communications. I’m definitely biased as someone who majored in journalism and has spent a career telling stories and connecting my audience with storytelling, but strong written and verbal communications are so important for a professional in any field. As a leader, I am mindful that words matter, and the message we put out to our members, donors and my staff and colleagues helps convey our strategy, our needs and our successes. These days, people want truthful and transparent information.