Sarah Crupi
Cleveland Zoological Society
Education: Bachelor’s degree, Ohio University Scripps School of Journalism
What Guides My Decision-Making: Data, data, data — and some gut instinct
Whom I Would Call for Advice: I call my board members for advice all the time. Their commitment to our organization and the success of my team, along with their professional skill sets and experience in the Cleveland community, makes it easy for me to pick up the phone and have a good conversation.
Most Important Leadership Quality: Transparency
The Advice I’d Give Someone New: Take time to listen and learn about the organization — its values, its workflows, its strategy. It’s great to come in with new ideas and big plans, but understanding and respecting the company first will make your efforts stronger.