Sarah Crupi
Cleveland Zoological Society
Education: Ohio University
What Guides My Decision Making: I trust my gut, my team and the data we have. I tend to ask a lot of questions to understand as much as I can about the issue and then make the best decision I can.
Favorite Quote: One of my former bosses once told me, “Never put anything in an email that you don’t want to see on the front page of a newspaper.”
First Thing I Do When I Start My Day: Make coffee and check the news
Most Important Leadership Quality: Transparency
My Very First Job and What I Learned From It: I scooped ice cream at a family-owned ice cream parlor and pharmacy in Hudson, Ohio. My dad always wanted us to have jobs where we had to interact with the public. I learned how to treat everyone with respect — and how to make a really good milkshake.