William A. Young Jr.
Southwest General
Education: MBA, University of Toledo; bachelor’s degree in business administration, Ohio Northern University
Favorite Quote: “Employees want to believe their company has a meaningful purpose. They want to know that their own job is worthwhile. They want to make a difference. If all three of these conditions are accomplished, bottom line results will follow.” — Quint Studer
Most Important Leadership Quality: One of my most important leadership qualities is the ability to build trust with the people I work with, from our dedicated staff to the patients and families we serve. I make it a priority to listen with intention, connect on a personal level and create relationships grounded in mutual respect.
Theme Song of My Leadership Style: “Humble and Kind” by Tim McGraw
My Very First Job and What I Learned From It: My first job was as a staff accountant in a hospital. While I wasn’t involved in direct patient care, the experience made a lasting impression as I realized I was part of something much bigger: a mission to help people and make a meaningful difference in their lives.