William A. Young Jr.
Southwest General
Education: Master’s degree in business administration, University of Toledo; bachelor’s degree in business administration, Ohio Northern University
Favorite Quote: “Employees want to believe their company has a meaningful purpose. They want to know that their own job is worthwhile. They want to make a difference. If all three of these conditions are accomplished, bottom line results will follow.” — Quint Studer
Whom I Would Call for Advice: My father. Even when he reaffirmed what I knew or told me what I did not want to hear, he was always there to listen and knew the right things to say to help me.
Most Important Leadership Quality: Building trusting relationships by getting to know your people, listening, seeking input and sharing information across the organization
The Advice I’d Give Someone New: Be a servant leader. If you put your people first, your success will be the direct result of their good work.