University Hospitals Samaritan Medical Center
Julia Swain, BSN, RN, serves as the nurse manager of the ICU and Acute Medical Surgical Unit. You can often find her in patient rooms helping in any way she can, or working as a bedside nurse when staffing is tight. During a recent COVID surge, she switched from working days to nights to ensure staffing was maintained. She made sure there were adequate supplies, and that staff got a snack or a break, while always maintaining a safe, high-quality care environment.