![Hendon, Kirsten Hendon, Kirsten](https://clevelandmagazine.imgix.net/sitefinity/images/default-source/default-album/mh_hendon.jpg?sfvrsn=b8edf78c_0&w=600&auto=compress%2cformat)
Hendon, Kirsten
A nurse manager at Cleveland Heights Medical Center, Kirsten Hendon, MSN, RN, GERO-BC, knows that nurses are crucial to positive patient experience. Hendon has collaborated with the Office of Patient Experience and Human Resources to provide teambuilding opportunities that improve both patient and provider satisfaction. Playing a key role in recruitment, she has exhibited strong leadership in creating a successful nursing team at Cleveland Heights Medical Center.